I love this place! I felt like a kid in a candy store. My sales guy, Claude, happily answered all my questions, even the silly ones, and he never rushed me through the process. A very comfortable experience... as it should be when one is purchasing a Benz!
Never have I left a car dealership happier than I did the other day. No over the top pushy sales people making me feel like scum because I didn't buy anything right then. After speaking with my sales guy, Claude, I felt well informed and excited about getting into a new car. My wife totaled her car and as soon as the insurance company sorts everything out I will DEFINITELY be returning to buy a car from Claude!
On a visit to ABQ, I stopped in to ask some questions about a CLA 250. Mr. Ferebee politely answered them. even after I told him I wouldn't buy today. I appreciated the low pressure approach.
Back in 2014 I purchased a Mercedes from Justin Post. He was very professional and 4 yrs later I purchased a 2015 from a private owner but needed help navigating the new systems in car. I stop by Mercedes of ABQ and who do I see first, Justin! He remember me from 4 yrs ago and was so gracious and sat with me showing me everything with my new car and helped me sync my phone! This is customer service that you just don’t hear of anymore. I do value the time he spent with me and highly recommend him to anyone who is in need of a car. Professional, patience, giving of his time that’s what makes a excellent car salesmen. Justin you’re the man!
I just want to send a huge shout out to Mercedes Benz of Albuquerque. They have an amazing sales team and service team. I recently purchased a car from them and the experience was great. My sales man was Joe and he was extremely attentive with answering any questions I had. I felt like I was able to make the right decision when buying a car there. I would highly recommend Mercedes Benz of Albuquerque to anyone looking for a new car!
Was passing through town after having some car troubles a few hundred miles back. These guys got me back on the road, topped off my coolant, and gave some pointers to a new MB owner with regard to maintenance,for free!Too bad I live in Dallas or I would love to service my car at this dealer!Thank you MB of ABQ!
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