Excellent, timely service and followup calls
I have always been approached with a friendliness and efficiency. Providing a Loaner is a convenience that I appreciate during servicing. I also value that the service employees call me with the process and servicing of the car and when it will be ready for pickup.
I am so glad you fixed the loaner car process had waited 30 minutes, this time it only took 5 minutes . Love the service team!
Met me at my car and quickly started in my Service B. The car was done in an hour and a half. Comfortable and friendly dealership.
I really appreciate the convenience of a pickup and drop-off in Santa Fe, and the use of a loaner car during servicing, which the dealership provides each time. The Service Department did a great job, and my car is running much better than before. The entire team was efficient and friendly, as always. I have no hesitation in recommending this service center.
Dealership was clean and friendly. Jesse came out to meet us when we first came to look at inventory. Offered water several times, let us test drive vehicles, and was very knowledgeable. He was not high pressure. Staff worked well together. Have not bought a car in 13 years. It was a pleasant experience.
Love this dealership. Always welcoming and friendly. Loaners are great when servicing my baby and a good way to tempt me with a newer model.
Easy in and out and as always excellent service provided. The team at Mercedes-Benz of Albuquerque always does a great job every time we bring our cars in for service.
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