When my 2019 GLA250 4Matic was in ECO mode, the engine wouldn't shut off at stops. MBofA diagnosed the problem as a bad auxiliary battery. They replaced the battery under warranty. Problem solved! Thanks, guys!
Great job got an appointment really quickly. David was very nice and friendly and took great of me and my car. All work was explained
Always the best service
WE ARRIVED AT 9 A AND LELAND KNEW WE WERE COMING AND HAD ALL THE PAPERWORK READY. WE DID NOT WAIT MORE THAN A MINUTE FOR THE SHUTTLE DRIVER TO PICK US UP FOR THE 10 MILE TRIP BACK TO PLACITAS. THE SHUTTLE WAS CLEAN AND THE DRIVER CAREFUL AND COURTEOUS. LELAND WAS AN ABSOLUTE PLEASURE TO DEAL WITH. IT WAS OBVIOUS THAT HE LIKED HIS JOB. THE MAINTENANCE TOOK LONGER THAN EXPECTED DUE TO A BACK LOG OF ALIGNMENTS THAT NEEDED TO BE DONE BUT IT WAS UNDERSTANDABLE. NO QUESTION, THAT I WILL BRING THE 4-DR E300 BACK FOR ITS NEXT ...
Great customer service today. I got a daytime running repaired on my vehicle. They offered a shuttle back to my job, but I already had transportation.
Courteous and on time!! Nice waiting room and clean dealership, Everyone I had cn tact was nice and very friendly. We will visit again when we need service.
Bought my car here without any hastle! Crystle was the best sales pro I met while searching and they treat you right. From the sales manager to the finance folks, they treat you like a valued customer. Great selection of new and used cars in tip top shape. Their maintenance Dept really pampers you as well. You can't go wrong here!
The entire experience with Mercedes was excellent.
Brought the car back for the Dupont interior and exterior treatment. Great job and don when promised. Actually the work was done in the Porsche service area. They also provided a loner car for the work.
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